Visitor Services Representative
Description: The Old North Church and Historic Site are currently interviewing for Visitor Services Representatives to staff our 3 ticket/admission kiosks. Part-time, seasonal positions are available.
300 Years. Two Lanterns. One Revolution.
Built in 1723, the Old North Church is famous for the two signal lanterns hung in its steeple at the instruction of Paul Revere--two lanterns that lit the way to revolution and independence. The Old North Church and Historic Site is a half-acre (?) campus in the heart of Boston’s North End. It includes the iconic church, the colonial-era Clough House where visitors experience “living history” at Captain Jackson’s Historic Chocolate Shop, several gardens and courtyards, and a gift shop. The Old North Foundation manages the site and is dedicated to preserving the site and sharing its stories and to exploring the many aspects of active citizenship that Old North has witnessed through its 300 years.
As a Visitor Services Representative, you will be part of a close-knit and enthusiastic team committed to providing visitors with an excellent experience. You will welcome visitors from around the world, offer top notch customer service, and sell tickets for entry into the church and living history programs. As part of the admission team, you will be the first point of contact, setting the tone for our visitor’s experience.
Cash Handling Experience
· Computer experience
Knowledge of the Boston area
· Ticketing experience preferred
· Outgoing personality
· Strong organizational skills
· Attention to detail a must
Clean employment record
Bilingual abilities a plus
How To Apply:
Please reply to firstname.lastname@example.org. No phone calls, please.
Candidates will be required to pass a complete background check.
August 23, 2018
About this Organization:
Steeped in history and rich in tradition, the Old North is one of America’s best known National Landmarks, and---with a half million guests each year---is Boston’s most visited historic site.
From the steeple of the Old North, on the evening of April 18, 1775, the Church sexton, Robert Newman, held high the two signal lanterns that were a warning from Paul Revere to the other Colonial Patriots that British troops were marching to Lexington and Concord to arrest John Hancock and Sam Adams, and to seize the Colonials’ store of ammunition.
The display of the two lanterns set in motion the momentous ride of Paul Revere, and is widely regarded as the spark that ignited the American War of Independence. The historic events of April 18, 1775, were immortalized in Longfellow’s poem Paul Revere’s Ride.
The Church is also an extraordinary example of Georgian architecture of the early 18th century with much of its original building fabric intact. Its association with the evolution of Boston as a mercantile center; with the beginnings of the American War of Independence and the founding of the United States; with the struggle to reconcile democratic values with the struggle against slavery as expressed in Longfellow's poem; with the story of the North End moving from the city’s original settlement through successive immigrant groups to a vibrant 21st century waterfront community---all present a broad spectrum of opportunities for creative and engaging education and interpretation.