The House of the Seven Gables

115 Derby Street
Salem, MA 01970

Date Posted:
August 03, 2017

Eastern Massachusetts



Visitor Services Associate


As a key member of the Visitor Services team, Admissions staff interacts with guests to the museum while staffing the front desk in the Visitor Center. Under the supervision of the Visitor Services Manager, Admissions staff process tickets, organize tour times; communicate with guide staff, complete daily paperwork and answer guest’s questions regarding the museum, Salem and the surrounding area.

The House of the Seven Gables is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. The House of the Seven Gables prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

  • Excellent interpersonal skills and oral communication skills

  • Must be detail oriented with regards to counting money, processing sales and filling out paperwork

  • Must be able to adjust to changing circumstances easily and calmly

  • Must have the ability to deal effectively and courteously with the public and other staff members

  • Must be guest focused

  • Must be able to stand for long periods of time

  • High school diploma

How To Apply:
Please contact Melissa Reynolds, Human Resource Manager, at or 978-744-0991 ext. 111
Apply by:
August 25, 2017
About this Organization:
The House of the Seven Gables is a non-profit 501(c)(3) corporation. The Gables was founded in 1910 as a historic site with a two part purpose. Our founder, Caroline Osgood Emmerton, purchased The Gables to preserve the legacy of 19th century American author Nathanial Hawthorne and to generate revenue from tours of The Gables to fund Settlement work in the immigrant community living in the neighborhood surrounding the site. Today, The House of the Seven Gables’ campus constitutes its own national historic district on The National Register of Historic Places and was designated a National Historic Landmark in 2007.

Nearly 120,000 visitors from all over the globe visit and tour the mansion, other historic buildings on the campus and the seaside colonial revival gardens each year. Educational themes include Nathaniel Hawthorne, maritime history, and architecture. The Settlement work continues, offering much needed support to the needy and recent immigrants making Salem, Massachusetts their home.

“The House of the Seven Gables is committed to the principle of equal employment opportunity.”